Refund policy

RETURNS & EXCHANGES: All returns and exchanges are subject to the following conditions:

SALE & CLEARANCE MERCHANDISE 
There are NO EXCHANGES OR RETURNS on sale and clearance merchandise. 

UNDERWEAR, G-STRINGS, JOCKS & C-STRAPS 
Due to the nature of the product, there are NO RETURNS OR EXCHANGES on Underwear. This includes Boxers, Boxer Briefs, Briefs, Thongs, Jockstraps, G-Strings, etc.

ALL OTHER MERCHANDISE 
All other merchandise must be in its original condition, unworn, unwashed with original labels intact. 

There is no RMA needed for this, just send it in. Please be sure to reference your original order number.

All returns and exchanges must be postmarked within 30 days from delivery of your order. Please ship to the address below:

Carter Wear

160 N Gulph Road

Suite 2361

King of Prussia, PA 19406